You are here
Home > Gadget > Apple Investigates Complaints against iPhone X

Apple Investigates Complaints against iPhone X

Several iPhone X users have reported a trouble on their handset that unable them to attend phone calls immediately. The issue was reported on Apple’s support forums specially emerges when the exaggerated users get an incoming call on their iPhone X that doesn’t wake up the display therefore the handset rings to alert the new call. Apple has established an early troubleshooting into the difficulty on the base of user reports.


Apple Investigates Complaints against iPhone X


What issue

It first marked by The Financial Times there are an increasing number of complaints concerning iPhone X’s phone call matter on Apple’s support forums. It appears the user information who’re in trouble primary in December and occurs still on a few substitute units. “Whenever I receive an incoming call in my iPhone X, ringtone starts but the display comes after six-eight seconds,” a user clarify the topic on the support forums.

Solitary the users on the support forums well mentioned that there is a matter with the proximity sensor of the iPhone X fitting. “There is another issue I found with the proximity sensor while call. The display doesn’t come back on even when I take away the phone from my ears,” the user states.

Some of the exaggerated users attempted to decide the matter by restarting their iPhone X and some still forcefully forcefully reset handset. Though the trouble still persists. It is indistinct whether the holdup in displaying during incoming call is a software-side matter or is due to a botched hardware module.

Apple announcement to The Financial Times “They’re looking user information”. The company hasn’t supposedly defined any solid solution on the fixture.

Before this the iPhone X had been headlines for a pair of uncomfortable issues, counting a provisionally insensitive display in cold climate conditions that was determined throughout iOS 11.1.2  in November. Several iPhone X users reported buzzing sound from it’s earphone speaker that became mainly noticeable at higher volume levels.